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Key Responsibilities / Required Skill Set:

  • Ensure achievement of assigned business targets within defined deadlines.

  • Improve the branch’s deposit portfolio with a special focus on deposit mobilization, CASA growth, enhancement of fee income, and cross-sell initiatives to increase branch profitability.

  • Explore potential customers for lending facilities and trade business in line with approved parameters.

  • Conduct daily sessions with BDOs / frontline staff to review business momentum and target achievement.

  • Perform portfolio analysis of the branch, identify stagnant customer segments, and drive deepening through multiple product offerings.

  • Market NTBs and retain existing asset and liability relationships.

  • Identify and capitalize on opportunities for cross-selling bank products and services according to customer needs.

  • Maintain high service quality standards by ensuring timely resolution of customer complaints and queries.

  • Monitor branch upkeep to enhance the customer experience.

  • Ensure compliance with the regulatory framework, with a special focus on KYC/AML requirements.

  • Conduct periodic sessions with branch staff and the Operations Support Team to review key operational risks and efficiency levels.

  • Possess strong leadership, motivation, team-building, interpersonal, management, and communication skills.

  • Demonstrate the ability to work under pressure, along with strong problem-solving and decision-making skills.

  • Have thorough knowledge of regulatory requirements, banking operations, and other banking policies and procedures.

  • Strong understanding of Islamic banking regulations and product offerings.


Qualification:

Preferably a Master’s degree, or at least a Bachelor’s degree, from a reputable university. Certification in Islamic Banking (NIBAF) will be an added advantage.


Locations:

Lahore, Kasur, Lala Musa, Tanda Gujrat, Faisalabad, Mandi Bahauddin, Kala Shah Kaku, Wazirabad, Islamabad, Rawalpindi, D.I. Khan, Haripur, Dadyal, Bhimber, Mingora, Kallar Syedan, Mirpur, Karachi, Hyderabad, Quetta, Hub Chowki – Lasbela, Burewala, Sadiqabad, and Vehari.


Experience:

Minimum three (03) years of banking experience in the relevant field.

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