Allied Live Chat

Allied Live Chat facility provides website visitors with yet another way to interact with our dedicated customer service agents.

Nothing is more important than your convenience, safety, and peace of mind. We believe that providing a hassle-free environment allows you to make safe and informed decisions. That’s why we’ve integrated best-in-class Allied Live Chat facility into our website to help visitors receive real-time assistance and enable them make right decisions about choosing, opening and switching accounts, saving deposits, and funds transfer etc.

Allied Live Chat, which is manned by members of our Customer Service Team, allows visitors to get in touch with experts for real-time support on products and services provided to them. Users simply need to provide their Name and Email Address to use this facility.

  • Salient Features

    • Get online real-time assistance in English and Roman Urdu
    • Find web links to relevant web pages and information sources
    • Ring us after working hours by leaving a message and we’ll get right back to you the next business day.

  • What to Ask?

    Visitors can ask our Live Chat Operators any questions about our services like Allied Direct – Internet Banking, Current Account, Savings Account, Safe Deposit Lockers, Debit/Credit Cards, Utility Bills Payment, Financial Reports, Branch Location and Contact Details, Swift Code, and more.

    Our Live Chat operators will endeavor to respond visitors’ queries as quickly as possible during banking hours. If it’s out of hours, visitors can still use Allied Live Chat to leave a message and our Support Team will respond the next working day.

  • When is Allied Live Chat available?

    The Allied Live Chat icon, located in the footer, is accessible on every page of our website. It is available at the following times (PST):

    Monday – Sunday: 8:00 am – 1:00 am

    Messages sent after 1 AM are marked as ‘Tickets’ and are responded on next day.

  • How to use this facility?

    • Access Allied Live Chat service using the ‘We’re Here – Allied Live Chat’ button in the footer to get started.
    • Complete the relevant fields in the chat box.
    • Wait for our response (you’ll be informed if you’re in a queue).
    • Ask your query, and please remember to allow time for us to respond.

    We’re committed to providing a fast, convenient and user-friendly environment for our website visitors. That’s why we’re constantly delivering better communication channels to give complete confidence to customers and website visitors alike. So if you need any assistance or information regarding our banking products and services, ping us!