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Intelligent Interactive Voice Recorder (IVR) with product-specific menus
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Dynamic options for customers with multiple accounts or cards
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Self-Service Banking facilities:
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Balance Inquiry
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Funds Transfer (Own Account)
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Debit & Credit Card PIN Change
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Credit Card Balance Inquiry & Payment
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TPIN Generation/Change
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Agent-assisted transfers for complex queries
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Quick card blocking in case of loss
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Priority call handling
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Service activation/deactivation
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Complaint registration and status tracking
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Access to complete ABL product suite and services
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Seasonal messages (Eid, Independence Day, Ramadan, etc.)
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Personalized greetings (Time of day, Birthday messages)
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Default language preference setting (changeable)
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SMS and email notifications
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Callback request option during call queue
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New Debit Card Activation and ATM PIN Generation
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Access to Branchless Banking, ABL Asset Management, and Remittance menus
Allied Phone Banking (APB) is committed to delivering exceptional, seamless customer service experiences. With a focus on making banking more accessible and customer-friendly, APB introduces the Web Callback feature — a smarter, more convenient way to stay connected.
Through Web Callback, you can:
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Request an immediate callback from our team
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Or schedule a preferred time slot for a callback at your convenience
This feature ensures that you receive prompt support without waiting in queue — putting control in your hands and delivering a truly personalized banking experience.
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Account Opening Procedure
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ATM Locations
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Branch Locations
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Allied Bank Schedule of Charges
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Product and Service Information
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Debit/Credit Card Activation & Blocking
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Debit/Credit Card PIN Generation
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Account Balance & Transaction Inquiry
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Last 10 Account Transactions
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Fund Transfer within Allied Bank
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Bill Payments
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Mobile Top-Ups (Ufone, Telenor, Jazz, Zong, PTCL Evo)
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Cheque Book Request
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Pay Anyone Facility
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Allied Bank Credit Card Bill Payment
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Credit Card Balance/Limit/Transaction Inquiry
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TPIN Generation
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E-commerce Activation/Deactivation
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International Transaction Activation/Deactivation
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Access to Branchless Banking Services
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Complaint Registration
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E-statement Activation
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Credit Card SMS Alert Activation
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Credit Card Email Alert Activation
Note: You can also access the Interactive Voice Response (IVR) Tree and ABL Web Call Back features via the Allied Bank website.
Note:
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For international callers, please dial (+9221) 35301094 for assistance.
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For callers from Azad Jammu & Kashmir, please dial (021) 35301094 for assistance.