Search for:
Search for:


  • Intelligent Interactive Voice Recorder (IVR) with product-specific menus

  • Dynamic options for customers with multiple accounts or cards

  • Self-Service Banking facilities:

    • Balance Inquiry

    • Funds Transfer (Own Account)

    • Debit & Credit Card PIN Change

    • Credit Card Balance Inquiry & Payment

    • TPIN Generation/Change

  • Agent-assisted transfers for complex queries

  • Quick card blocking in case of loss

  • Priority call handling

  • Service activation/deactivation

  • Complaint registration and status tracking

  • Access to complete ABL product suite and services

  • Seasonal messages (Eid, Independence Day, Ramadan, etc.)

  • Personalized greetings (Time of day, Birthday messages)

  • Default language preference setting (changeable)

  • SMS and email notifications

  • Callback request option during call queue

  • New Debit Card Activation and ATM PIN Generation

  • Access to Branchless Banking, ABL Asset Management, and Remittance menus

Allied Phone Banking (APB) is committed to delivering exceptional, seamless customer service experiences. With a focus on making banking more accessible and customer-friendly, APB introduces the Web Callback feature — a smarter, more convenient way to stay connected.

Through Web Callback, you can:

  • Request an immediate callback from our team

  • Or schedule a preferred time slot for a callback at your convenience

This feature ensures that you receive prompt support without waiting in queue — putting control in your hands and delivering a truly personalized banking experience.

  • Account Opening Procedure

  • ATM Locations

  • Branch Locations

  • Allied Bank Schedule of Charges

  • Product and Service Information

  • Debit/Credit Card Activation & Blocking

  • Debit/Credit Card PIN Generation

  • Account Balance & Transaction Inquiry

  • Last 10 Account Transactions

  • Fund Transfer within Allied Bank

  • Bill Payments

  • Mobile Top-Ups (Ufone, Telenor, Jazz, Zong, PTCL Evo)

  • Cheque Book Request

  • Pay Anyone Facility

  • Allied Bank Credit Card Bill Payment

  • Credit Card Balance/Limit/Transaction Inquiry

  • TPIN Generation

  • E-commerce Activation/Deactivation

  • International Transaction Activation/Deactivation

  • Access to Branchless Banking Services

  • Complaint Registration

  • E-statement Activation

  • Credit Card SMS Alert Activation

  • Credit Card Email Alert Activation

Note: You can also access the Interactive Voice Response (IVR) Tree and ABL Web Call Back features via the Allied Bank website.

 

Note:

  • For international callers, please dial (+9221) 35301094 for assistance.

  • For callers from Azad Jammu & Kashmir, please dial (021) 35301094 for assistance.



This site is registered on wpml.org as a development site.