Allied Phone Banking

Experience Allied Phone Banking to meet your banking needs!

Allied Phone Banking (APB) offers an innovative Call Center solution to its customers. APB provides personalize menu option, routing customer’s calls to desired service menus, allow customers to manage PIN and conduct financial transactions.

Taking convenience in banking to a whole new level, Allied Phone Banking offers you 24/7 convenient and secure services. Simply call our UAN number at 111-225-225.

Avail the following services with Allied Phone Banking

  • Intelligent Interactive Voice Recorder (IVR) offers only the relevant product/service menu.
  • Dynamically provides menu options in case a customer has multiple accounts or cards.
  • Facility of Self-Service Banking:
    • Balance Inquiry
    • Funds Transfer to Own Account
    • Debit and Credit Card PIN Change
    • Credit Card Balance Inquiry and Payment
    • TPIN Change
  • Facilitates transfer by phone banking agent towards desired service menu.
  • Makes it quick to block a card in case of loss.
  • Prioritizes calls of customers.
  • Activation or Deactivations of services
  • Complaint Registration and Status Inquiry
  • Know ABL Products Suite and range of services offered through APB
  • Message prompts on special occasions e.g. Eid, Independence Day, Ramzan etc.
  • Birthday greeting to customers.
  • Time specific greetings i.e. “Good Morning, Good Afternoon and Good Evening”.
  • Customer’s preferred language set as default upon his/her selection with changeable option.
  • ABL Asset Management service offerings.
  • Branchless Banking service menu.
  • Remittance service menu.
  • SMS and email notifications to customers.

  • General Inquiries

    • Account opening procedure
    • ATM locations
    • Branch locations
    • Allied Bank Schedule of Charges
    • Allied Bank product related information

  • Financial Services

    • Debit/Credit Card Activation
    • Debit/Credit Card Blocking
    • Debit/Credit Card Pin Generation
    • Account Balance Inquiry
    • Debit Card Transaction Inquiry
    • Account Last 10 Transaction Details
    • Funds Transfer Request within Allied Bank
    • Bill Payments (KESC, LESCO, SSGC, SNGPL)
    • Mobile Top – Ups ( Ufone, Telenor, Jazz(Mobilink/Warid) , Zong, PTCL Evo)
    • Cheque Book Request
    • Pay Anyone Facility
    • Allied Bank Credit Card Bill Payment
    • Credit Card Transaction Inquiry
    • Credit Card Balance/Limit Inquiry
    • TPIN generation (to avail Self-Service Banking)
    • E-commerce Activation/Deactivation on Account, Debit and Credit Card
    • International Transaction Activation/Deactivation on Debit/Credit Card
    • Branchless Banking Services


  • Non-Financial Services

    • Complaint Registration
    • E-statement Activation
    • SMS Alert Activation (Credit Card)
    • Email Alerts Activation (Credit Card)


* Note: International callers please dial (+9221) 35301094 for assistance and Azad Jammu Kashmir callers, please dial (021) 35301094 for assistance.